About Us
COMPANY OVERVIEW
Never heard of us? That’s the way it’s supposed to be – the real estate industry should be all about the real estate.
Big agencies come with big promises, but too often their big brand name comes before what really matters, and clients are left feeling like a number that doesn’t reflect the time that should’ve been devoted to their property. When you’re making decisions about the biggest investment of your life, you want to feel like you have the right person working with you. After all, buying or selling property doesn’t just involve ‘bricks and mortar’ – a house contains memories and hopes for the future, and deciding what to do with yours, is not something you should do without the right advice.
And that’s why we went into real estate.
In 2016, Smith & Associates Real Estate was started so that the people of Adelaide could receive the support and service that truly makes a difference. Our client’s needs come first, and we take pride in our ability to genuinely connect with people, delivering flexible options and a stress-free experience.
The Smith & Associates Real Estate
Sales Philosophy:
We provide an intimate and personalised service that is not cookie-cutter or cut-throat. Our ‘No Ties, No Lies Policy’ guarantees we will not inflate expectations to win your business. We take a direct and honest approach to real estate, which means you receive advice that works and the attention you and your property deserve.
Superb job by Craig Smith
Craig did a superb job in selling our home. His frank, honest and consistent feedback was truly appreciated. Selling a house can be a very stressful time for all concerned but Craig was able to reduce the stress through his professional conduct and friendly disposition. We would highly recommend Craig to anyone who is looking to sell their home.
Michael & Tanya – Magill
What we will never do
(because it’s simply NOT good customer service):
- Overvalue your property to win your business.
- Set unrealistic time frames on the sale of your property.
- Coerce you to choose a method of sale that you are not comfortable with.
- Compromise our integrity in any way.
- Pressure you to accept a price just so we can close a sale.
What you can expect from us:
- Quality, in-depth advice on how to present your property for sale, to maximise the potential to get viewers through the door.
- A follow up with every potential purchaser after an open home to gauge interest and provide further information while your property is fresh in their minds.
- Honest feedback on what the market tells us regarding your property, so we can react quickly on opportunities to improve.
- Negotiations on your behalf to reach a price that provides a winning outcome.
- A consistent focus on your best interests so the experience of selling or buying a home is rewarding and stress-free.
CALL US NOW ON 08 8332 6033
When you choose us to sell or manage your property, you’ll be supporting
a business committed to making South Australia the most desirable state to live.
We love your house (almost) as much as you do.
Our obsession with real estate did not begin with a thirst for property investment or the desire to be a million-dollar agent. It started with the glossy real estate magazine that arrived on our door step every Saturday morning and the Aussie dream of one day owning our own home.
But long after achieving that goal, while our network was busy making Facebook friends, our Director, Craig Smith, was checking the real estate sites, enthralled by the potential in South Australia and the diversity of properties to suit all tastes. We started to visit open homes and check out properties ‘in-real-life’, interested in what we might find, but after a few months, Craig was disappointed by what he saw.
Too often we saw properties that were over-priced, homes that weren’t ready for sale and vendor’s that weren’t given the service they deserved. We saw agents that were so pressed for time due to tight viewing schedules that they didn’t converse with potential buyers. Distracted by their phones, we experienced a genuine lack of interest in the property or the people, it was almost as if they didn’t care. And while we heard real estate reps promise that ‘someone’ would be in contact to discuss a buyer’s interest, we waited weeks for an agent to return our calls only to be told the property we wanted had gone under contract.
But within all this disappointment, Craig saw an opportunity to do something about it.
While he enjoyed keeping an eye on the property market, Craig realised it was time to take his passion seriously. He knew he could apply his decades of sales experience to show people there is a better way to do real estate. He could see why houses sold or why they sat on the market for months, and years of analysis taught him there is a science to real estate – and it takes more than pushy sales tactics and inflated evaluations to win the trust and loyalty of South Australians.
So, even though this story started with glossy magazines, the true journey of Smith & Associates Real Estate began when Craig completed a Diploma of Property Services in Agency Management and received his Land Agents license. Years in the making, our love for the homes of South Australia was finally made official.
Absolutely Brilliant
“Absolutely brilliant! I will indeed refer you to anyone should I hear they are looking for sale. Thank you so much again, we were both very happy with the results and how quick it was all finalised.”
L. & Y. Milans – Mawson Lakes
Want to sell your property?
Call Smith & Associates Real Estate now on 08 8332 6033
or click below to read more about our Property Sales service.