Our Team: Melanie Smith
Would you sell your home without involving your ‘other half’?
Big life decisions are better when they’re shared.
When Melanie Smith saw how devoted her husband Craig was to mastering the real estate market, she knew there was no other option than for him to open his own agency.
Smith & Associates Real Estate was born on the kitchen table, the business vision, one that contained the hope that their sons might one day take over the reins. But for Melanie, it opened an opportunity for her to apply her years of experience winning International Customer Service accreditations for Telstra, to a business that was built from the heart.
Applying a corporate customer service approach to a small business resulted in systems and processes that deliver a level of professionalism that clients trust. But it is the personalised attention to detail, a skill Melanie has gained in her recent career as a Student Support Trainer, that gives Smith & Associates Real Estate a competitive edge.
Clients truly do come first at Smith & Associates, before dinner, before putting the bins out and even before walking the dog. This is because relationships and human connections are the most important thing in the Smith household, and everyone who visits is welcomed like family.
Professional but personal approach
“We recently had Craig Smith sell our father’s home in Rostrevor. A big thank you for all your hard work during this emotional time for us. You made this whole process less stressful with your professional but personal approach. We would highly recommend Craig Smith if you are considering selling your home.”
Fiona, Steven, Andrew – Rostrevor
If you want personalised care and peace of mind that your real estate needs are a priority,
Give Smith & Associates Real Estate a call now on: